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The ITIL Foundation Exam provides an introduction to ITIL. It allows candidates to examine IT service management from an end-to-end operational model for the creation, delivery and continuous improvement of tech-enabled services and products. This certification course will provide guidance to IT professionals and others who work in an organization that has adopted ITIL. This certification course will help you to improve your business productivity and help you to focus on the most valuable activities that will benefit the organization.
Exam Overview: ITIL Foundation Exam
ITIL is a highly sought-after certification for IT professionals. This certification is most beneficial for professionals with an IT Sector background. These are the services an ITIL certified will take care of:
1 – Service Strategy: This phase is focused on the definition of services as strategic assets and the maintenance and implementation of a coherent strategy.
2 – Service Design: This is the phase that involves the assessment of management and business processes
3 – Service Transition: In this phase, the transition from development to production operations will be made, with testing and quality control.
4 – Service Operation: This section focuses on how to manage services once they are in production.
5- Continuous Service Improvement: Based on operational feedback and service levels, this phase will have new requirements.
ITIL Foundation Exam Format
This exam format will help to plan your strategy for preparing and attempting the test in the best way.
First, the ITIL Foundation Exam can only be completed in 60 minutes.
The exam has 40 questions.
Further, the exam is based on multiple-choice/multiple-select questions. You will have several options for each question. To find the right answer, you can use elimination.
There are no negative points for incorrect answers. You can also use guesswork whenever you need it.
The ITIL Foundation Exam exam fee is $314. You will need to pay taxes according to your local laws.
ITIL Foundation Exam Course Outline
The key concepts of service management
How ITIL principles can help organizations adapt and adapt service management
The four dimensions of service management
The purpose and components of the ITIL value system
Activities of the service value chains and how they interconnect
Learn the purpose and key terms for 15 ITIL practices
Learn 7 ITIL practices
Preparing for the ITIL 4 Foundation Exam
First, you must find the most suitable learning material to prepare. Although you have access to many study materials, it is important that you only use the most relevant. As you will feel more comfortable, you can join an online group for preparation. It is a great way to network with other candidates around the world and share ideas. It offers candidates a flexible learning environment.
It will help you plan your time efficiently. You will be organized if you have detailed information about your course outline. Instructor-led training is also available. Nothing beats hands-on training. The course experts will be available to help you. They will be able to answer all your questions immediately.
You will receive personalized learnings and the chance to learn from one another. Instructor-led training is a better option for difficult concepts. It is a good idea to take practice tests, as they will help you understand the structure and pattern of the exam.
You can use the books provided to help you with your preparations.